Boarding kennel software should connect every stay detail to the reservation
Boarding operations need room, pet, owner, payment, note, form, and staff context to stay attached from booking to checkout.
Boarding is where small software gaps become big staff stress: missing pickup times, vaccines, feeding instructions, multi-pet suites, deposits, long-stay discounts, and payment adjustments.
Require vaccine status before confirmation
Keep pickup time visible
Review deposit rules
Use notes for feeding and medication
Capture stay complexity at intake
A reservation should carry the operational facts staff need before the pet arrives.
Arrival and departure windows
Rooms and shared accommodations
Forms, vaccines, and notes
Medication, feeding, and handling context
Keep billing attached to the stay
Deposits, add-ons, late pickup fees, refunds, and invoices should trace back to the reservation.
Deposits and balances
Invoice changes
Recorded payments
Refund and adjustment history
Report on more than occupancy
Owners need revenue, service mix, staff, payment, and branch-level visibility.
